According to a complaint on social media by Tom Grundy on Sept. 11, founding father of crowdfunded media outlet Hong Kong Free Press (HKFP), BitPay out of the blue started failing to go on funds from donors.
Press CEO: “Never use BitPay”
HKFP has accepted Bitcoin (BTC) help since 2015. Since that point, BitPay has processed funds value just below 15,000 HKD ($1,900).
For the previous three weeks, nevertheless, the corporate has blocked entry, Grundy explaining that delays within the fiat banking system had been accountable. BitPay, he provides, has saved silent within the face of help requests and complaints.
“Funds held for weeks simply b/c HK banks use SWIFT not IBANs,” he wrote on Twitter, persevering with:
“Never use @BitPay, folks. Truly the worst experience you can imagine — poor reputation, abysmal communication, horrible customer service, *very* high fees. Almost any alternative will be better.”
As of press time, no official response to Grundy has appeared.
BitPay’s unenviable fame
As Cointelegraph reported, BitPay has seen a number of scandals involving varied facets of its operations, together with freezing funds, failure to help main wallets and allegedly making an attempt to make prospects truly use Bitcoin much less typically.
Last month, a Bitcoin donation to the Amazon rainforest fires value $100,000 suffered an identical destiny.
The practices have lengthy irked crypto proponents, who argue the corporate is an pointless complication for Bitcoin, which capabilities with out intermediaries and fee permissions.
As with previous indignant prospects, HKFP quickly fielded presents of alternate options processors such because the open-source BTCPay.